Terms & Policies

PRIVACY POLICY

Chanda Ayurvedic is committed to safeguard your privacy online. However, to be an informed and aware customer, you are requested to read our Privacy Policy carefully.

We may collect following personal information about you:

  • Name including first and last name
  • Email address
  • Mobile phone number and contact details
  • Age, Date of birth
  • Area ZIP/Postal code
  • Other information as required by the registration processes

We collect email address, name, phone number when you use our services or products. This information is used to send you personalized offers, product & service updates and health information based on your interests.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties.

We will endeavor to safeguard the confidentiality of your personal and financial information. However, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission, unauthorized or fraudulent acts of third parties.

Cookie technology will only be used to track some non-personal information such as IP address, type of browser, operating system and domain names etc. to improve our site and to facilitate transactions.
When you place orders, it is through a secure server. The secure server software (SSL) encrypts all information you input including your credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet.

RETURN

Returns are acceptable with replacement of the products or reversal of full amount paid by the customer with 7 days of receipt of the product. However, returns are limited to following cases:

  1. In case of damaged or defective products: Do not worry, if upon delivery of the product, you find that the product is received in damaged condition immediately notify our Chanda Customer Care team at 8602113452 or chandaayuervedic2547@gmail.com / info@chandaayuervedic.com, we will refund, or send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.
  2. In case of different product dispatched: Do not worry, if upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Chanda Customer Care team at 8602113452 or chandaayuervedic2547@gmail.com / info@chandaayuervedic.com. We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.

REFUND

We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited / reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.

DELIVERY IN INDIA

The estimated time of delivery within India is generally 5-7 business days, time may vary according to your delivery location.

Please note that if your location is not served by our regular courier partners, then we will be dispatching your order through Value Payable Post (VPP) or Speed Post. In such cases, delivery duration may vary from 7-10 days.

Delivery time may also vary according your delivery location. Orders placed from North East India require minimum 10-12 business days for delivery.

MODE OF PAYMENT

Mode of Payment will be advance. By depositing in Chanda Current A/C or doing PAYTM . No COD.

SHIPPING ADDRESS

In order to provide good service and timely and efficient deliveries, please enter the correct pin code in the shipping address field of the Registration Form. Also, it is very important for us to have your contact number, so please enter your correct phone number while registering.

*We reserve the right to change or update above policy at any time by placing a notice on the website. Such changes or updated shall be effective immediately upon posting to the website.

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