Chanda Ayurvedic FAQ

FAQ

The prices displayed on the website are Exclusive of GST. If you want GST (12% on Total cost) will be extra on your cost.

Mode of Payment shall entirely advance. You can choose to pay online through credit cards, debit cards, internet banking or PayPal & PAYTM. We take very strict measures to ensure a fair and secure online transaction.

Happy Shopping!!! There is no minimum order policy while shopping at www.chandaayurvedic.com

On your orders, a notification will be sent to your email address along with the order reference number.

Yes, you will be provided with a bill when your order is delivered to your address.

For Orders

  • If your order value is below Rs 500, you will be charged (Rs 50 Shipping)
  • If your order value is above Rs 500- 1000, (Rs 100 shipping) will be charged on your order.
  • If your order value is in bulk, shipping charges will be charged as per Discussion with Chanda Ayurvedic team.

When your order is received, we will send you an e-mail confirming your order. Then, when your order is shipped, we will send you a shipment confirmation with the following information:

  • Items purchased
  • Payment information
  • Tracking number
  • Estimated delivery time*

*Since we deliver the products through various courier partners or India Post, estimated delivery time may vary depending on their delivery schedule.

We ship orders through a number of courier partners or India Post according to delivery location.

You can track all packages sent through our registered courier partners. Your shipping confirmation e-mail will include your “Tracking Number/ AWB No.” and a link to the company tracking site to track your consignment.

Please make sure someone is available at the shipping address or you have authorized someone to receive the product by tendering the exact amount on your behalf.

The estimated time of delivery within India is generally 5-7 business days, time may vary according to your delivery location.

Please note that if your location is not served by our regular courier partners, then we will be dispatching your order through Value Payable Post (VPP) or Speed Post. In such cases, delivery duration may vary from 7-10 days.

Delivery time may also vary according your delivery location. Orders placed from North East India requires minimum 10-12 business days for delivery.

We would highly appreciate your cooperation in such cases.

Yes, Chanda Ayurvedic can ship orders just about anywhere in the world.

All prices for international orders are shown in USD. International shipping charges are based on the size and weight of the package(s). To determine the cost of shipping to an international destination, simply contact us.

Payment error page is displayed when there is a connection lapse between the payment gateway and the website or the internet connection is interrupted during payment transaction or some required fields are not entered correctly. Please reach our Customer Support team for any queries.

We do not entertain refunds or accept returns unless there is a manufacturing defect in our product.

Please feel free to call us at 08602113452 or write to us chandaayuervedic2547@gmail.com

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